Field Collection Officer (Remedial Officer) - Cilegon, Banten

Join PT Mitra Solusi Lelang as a Field Collection Officer (Remedial Officer) in Cilegon, Banten and play a pivotal role in managing and recovering outstanding debts while maintaining strong client relationships. This contract-based position offers a competitive salary of Rp 5,300,000 - Rp 5,500,000 per month, with the opportunity to grow within our dynamic and innovative company. Located in the heart of Cilegon, you'll be part of a team dedicated to excellence and client satisfaction.

As a Field Collection Officer, you will be responsible for visiting clients to collect outstanding payments, negotiating payment plans, and ensuring timely collection of debts. You will work closely with our sales and customer service teams to maintain a positive client experience. This role is perfect for someone who is detail-oriented, has excellent communication skills, and is passionate about helping clients resolve their financial obligations.

📋 Tanggung Jawab Pekerjaan

• Visit clients to collect outstanding payments and negotiate payment plans.
• Follow up on overdue accounts to ensure timely collection of debts.
• Coordinate with sales and customer service teams to resolve client issues.
• Prepare and submit collection reports to the management team.
• Ensure compliance with company policies and procedures.
• Maintain a positive and professional relationship with clients.
• Provide excellent customer service and support to clients.
• Stay updated on industry trends and best practices in debt collection.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in debt collection or a related field.
• Proven track record of successful debt collection.
• Excellent communication and negotiation skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Valid driver's license and reliable transportation.
• Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work in a fast-paced and demanding environment.

🛠️ Keahlian

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