Branch Manager - Lead High-Performing Retail Operations in Jakarta

Are you a dynamic leader with a passion for retail excellence and team development? Erajaya is seeking a highly motivated Branch Manager to oversee our Pesanggrahan branch and drive operational efficiency, sales growth, and customer satisfaction. Join our team and help us create a thriving retail environment where every customer feels valued and every team member thrives.

As the Branch Manager at Erajaya in Pesanggrahan, you will be the driving force behind our retail operations. Your mission is to ensure that our branch not only meets but exceeds our sales targets while maintaining the highest standards of customer service. You will work closely with your team to implement strategies that enhance the shopping experience, foster teamwork, and drive continuous improvement.

Erajaya is a leading retail company committed to providing exceptional customer experiences. With a strong focus on innovation and customer satisfaction, we are dedicated to creating a positive impact in the community. This role offers a unique opportunity to be part of a dynamic team and contribute to the growth and success of Erajaya.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of the Pesanggrahan branch, ensuring smooth and efficient retail processes.
• Develop and implement sales strategies to achieve and exceed monthly and annual targets.
• Manage and mentor a team of retail staff, providing training and support to enhance performance and morale.
• Monitor inventory levels and ensure accurate stock management using tools like SAP or similar retail management software.
• Conduct regular customer satisfaction surveys and use feedback to improve the shopping experience.
• Collaborate with the regional management team to align branch operations with company-wide goals.
• Ensure compliance with all retail regulations and company policies.
• Participate in store audits and quality control processes to maintain high standards.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 5 years of experience in retail management, with a proven track record of driving sales growth.
• Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
• Proficient in using retail management software such as SAP, Oracle, or similar tools.
• Certification in retail management or a related field is a plus.
• Familiarity with Indonesian retail industry trends and best practices.
• Ability to work well under pressure and manage multiple tasks simultaneously.

🛠️ Keahlian

Lowongan Terkait