Service Delivery Specialist - Commercial Insurance

Private Advertiser · 📍 Canggu,Ubud,Denpasar,Jimbaran,Nusa Dua,Kuta,Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 15000000 - 20000000
Are you a passionate and experienced Service Delivery Specialist looking for a rewarding opportunity in the commercial insurance sector? Join our dynamic team in Bali and help us deliver exceptional service to our clients. As a Service Delivery Specialist, you will play a crucial role in ensuring that our clients receive the best possible service and support. This is a remote position, allowing you to work from the comfort of your home in Bali while contributing to our company's success.

📋 Tanggung Jawab Pekerjaan

Provide excellent customer service and support to clients, ensuring their needs are met and their satisfaction is maintained.,Manage and maintain client relationships, building strong and lasting partnerships.,Assist in the development and implementation of service delivery strategies to improve client satisfaction and retention.,Monitor and analyze service delivery performance, identifying areas for improvement and implementing solutions.,Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction.,Stay up-to-date with industry trends, regulations, and best practices in commercial insurance.,Provide training and guidance to team members on service delivery best practices and client interaction.,Participate in continuous improvement initiatives to enhance service delivery processes and outcomes.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Insurance, or a related field.,Minimum of 3 years of experience in a customer service or service delivery role, preferably in the insurance industry.,Strong communication and interpersonal skills, with the ability to build and maintain client relationships.,Excellent problem-solving and analytical skills, with the ability to monitor and analyze service delivery performance.,Proficiency in English, both written and spoken.,Familiarity with insurance products, services, and industry regulations.,Ability to work independently and as part of a team in a fast-paced environment.,Proven track record of delivering exceptional customer service and achieving client satisfaction.

🛠️ Keahlian

Customer serviceClient relationship managementService delivery strategiesPerformance analysisTeam collaborationIndustry knowledgeTraining and guidanceContinuous improvement
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