Lead Receptionist

Silver Plus Ekspansindo · 📍 Pontianak, Kalimantan Barat · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 22.000.000 – Rp 32.000.000 per month
Silver Plus Ekspansindo is seeking a highly motivated and professional Lead Receptionist to join our team in Pontianak, Kalimantan Barat. In this role, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. We offer a competitive salary and a dynamic work environment. If you are passionate about hospitality and customer service, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Greet guests warmly and provide excellent customer service.,Handle guest inquiries, reservations, and complaints professionally.,Manage front desk operations, including check-ins and check-outs.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.,Maintain accurate and up-to-date guest records.,Assist in training and mentoring junior staff members.,Ensure the front desk area is clean and organized at all times.,Promote the hotel's services and amenities to guests.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience as a Receptionist or similar role in the hospitality industry.,Proficient in English and Indonesian languages.,Strong communication and interpersonal skills.,Good organizational and time management skills.,Ability to work well under pressure and in a fast-paced environment.,Familiarity with front office software and systems.,Valid SIM card and ID card.,Willingness to work shifts, including weekends and holidays.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingMultitaskingAttention to detailTeamwork
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